9114 Virgina Rd.  Unit 108
Lake In The Hills, IL.  60156
Return Policy
Return Policy
No returns on any livestock. No exchange or store credit on any livestock.

No returns or exchanges on tanks.

Special Order Items
No returns or exchanges on special order items.

Discontinued and Clearance Merchandise
No returns or exchanges on discontinued or clearance merchandise.

General Merchandise
Refunds or exchanges on general merchandise will be issued if the following criteria is met.

  • You have the original sales receipt.
  • Is within seven days of original purchase.
  • The merchandise has not been opened and is in original packaging.

If all above criteria is met, refund or store credit will be issued.

Exotic Aquatics does not offer warranties on any merchandise it sells. Any warranties on merchandise would be that of the individual manufacturer. For warranty information on a specific product please contact the manufacturer of that item.

Used Items
No returns or exchanges on used items. Used items are sold as is.
Exotic Aquatics Return and Exchange Policy